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BY HEADINGS BY COMPANY NEW
Carriers
truck_icon Suggest auto
Tarrifs and services
calculate_cost Cost calculation
services_tarrifs Tarrifs
recommended_packing Memo of the cargo packing
contacts Contacts
Delivery-Shop
my_orders My orders
my_deliveries My deliveries
store_catalog Shopping catalogues
Services
vchasno Workflow
widgets Widgets
mobile_application Mobile application
api API key
api_btn Developers
Requests
ic_tender Tender
ic_document Address Logistics
pickup_delivery Delivery and pickup
hot_routes Hot flights
international_delivery International transportations
fraht Freight
offer_car To offer the truck
Receipts
create_recipients To form the receipt
reciepts_list Receipts
action_list Journal of actions
reciept_archive Archive of receipts
Loyalty program
delivery_group_club Loyalty program
registration Enrolment
Analytics
my_analytic My analytics
official_investigations Official investigations
reclamations Claims (Complaints)
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callback Contact with us
contacting Treatment
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Із 1 січня 2018 року «Делівері» змінює умови нарахування бонусних балів за програмою лояльності «Клуб Delivery Group».

Кількість нарахованих балів залежить від статусу учасника в програмі - його тарифного плану, що виходить з обсягів перевезеного в місяць вантажу.

Тепер за кожен кілограм розрахункової ваги за квитанцією клієнт отримує наступні бонусні нарахування:

  • 0,3 бала (ТП Бізнес)
  • 0,4 бала (ТП Розвиток)
  • 0,5 бала (ТП Максимум)

Відповідно до правил програми лояльності для тарифного плану Стандарт нарахування за 1 кг розрахункової ваги за квитанцією не передбачено. У ТП Стандарт клієнт отримує бали за кожну квитанцію.

Програма лояльності «Клуб Delivery Group» дозволяє накопичувати бали платнику при користуванні послугами чотирьох компаній групи: «Делівері», «DelTruck», «Delivery-International», СК «Кворум».

Накопичені бали можна обміняти на оплату перевезень «Склад - Склад» через «Делівері», а також подарунки. Обмін балів здійснюється за формулою 10 балів = 1 грн.

Здійснюючи більше перевезень - клієнт підвищує свій Тарифний план. А значить, може скористатися більш широкими привілеями при обміні балів.

Нагадаємо, що за умовами програми лояльності «Клуб Delivery Group» компанія залишає за собою право переглядати умови нарахування балів із попереднім інформуванням клієнтів.

We love these holidays for their cosiness and warmth of hearthside, for that moment when family gathers around the festive board. It is the main present, the happiest moment of new year.

Breathing the winter air, mixed with deep aroma of Christmas tree, we want to wish you peace, calm in families, strong health, and consent in the coming year. Let your hopes come true, because these holidays - are amazing!

Let New year becomes the year of endless energy, constant unlimited optimism and we come into it with clear thoughts, inspired of good deeds, love to our family and friends!

Sincerely yours, team of Delivery Group

Dear clients!

We are glad to inform you that on December 30 a new representative office of the company will be opened in Kyiv city (warehouse № 17).

We are waiting for you at the address:  13, Marshala Grechki Street

Telephone: (067) 540-77-58

Working hours: 

MON - FRI: 9:00 AM - 7:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear clients!

We are glad to inform you that on December 30 a new representative office of the company will be opened in Girske city (Luhansk region).

We are waiting for you at the address:  10/1 Ukrainska street

Telephone: (067) 540-78-46

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear Clients!

We are glad to inform you that the services of “C.O.D. by cash” and “Money transfer by cash” are resumed at the warehouses in Melitopol city.

This is a reminder that earlier the service was suspended due to moving of the warehouses to a new address.

We are always glad to see you in our representative offices! 

“Delivery” Company will renew prices for logistics services all over Ukraine that become valid on January 01, 2018.

In particular, the price for cargo transportation on general basis in terms of “Warehouse - to - Warehouse” will be changed on an average by 7% So, the price for 1 kg of dispatched cargo will start from 1.65 UAH and from 420 UAH - for 1 m3 These changes are applicable to all the price zones of Ukraine.

The company reviewed the rating conditions for pallet cargo and the average value of transportation of them will increase for 6%. As a remuneration model for the clients we will retain a possibility to save when transporting from 3 pallets -5% and from 5 pallets -10%.

Changes of tariffs are connected with the growth of costs to provide processes of logistics:  In particular, for November-December, the price of the diesel fuel increased by 10%.  Besides, costs for rents and maintenance of facilities have grown considerably. 

“The clients understand that with the change of the dollar exchange rate and fluctuation of prices for the fuel, the prices of transportation will be changed, too, and sometimes they ask themselves when the recalculation will take place.  We always try to be the last in the market to increase the tariffs: For instance, transportation of the shipments on general basis changed in July of 2017”, - commented General Director of “Delivery” Olena Lakatosh.

In the framework of the loyalty program “Club Delivery Group”, the company also accumulates bonuses by which it is possible to pay for the services.

You can see our new prices for the transportation here.

Dear Clients!

Draw your attention to the fact that from December 29 the warehouse of the company No.1 in Mariupol city (Donetsk region) is going to move to a new address: Zaporizke shose, 1.

Working hours:

MON - FR:  9:00 AM - 6:00 PM

SAT: 9:00 AM - 5:00 PM

Tel.: (067) 524 00 28, (067) 694 21 87 (logistician)

We are glad to see you at our new address!

Dear Clients!

With the aim to create comfortable conditions of cooperation with Delivery, we publish the approved schedule of working hours for New Year holidays:

On December 25, January 02, January 06, and January 08 - all representative offices will work from 9:00 A.M. till 03:00 P.M. for reception and issue of the cargo.

January 01 and 07 are holidays.

Some warehouses of the company “Delivery” will have additional holidays:

the representative offices No. 3, 5, and 6 in Odesa city will have additional holidays on January 02 and 08.

the representative offices No. 6 and 9 in Kharkiv city will have additional holidays on December 31 and January 08.

the representative office No. 1 in Kyiv city will have an additional holiday on December 31.

Warehouse in Kakhovka city – additional day-off on January, 2 

the representative office No. 17 in Kyiv city will have additional holidays on January 2 and 3

We would like to draw your attention to cargo schedule for the period of holidays:

  • the cargo received for shipping on December 23 and 25 will start their itinerary on December 26.
  • the cargo received for shipping on December 30 and January 02 will start their itinerary on December 03.
  • the cargo received for shipping on January 06 and January 08 will start their itinerary on January 09.

Arrival of such shipments will be done according to traffic schedule to the place of destination.

We congratulate you on the coming holidays and wish you peace, wellbeing, prosperity and welfare!

On December 23, in the building of Customer Service Center of the company “Delivery” the traditional (the IV one) Rapid Chess Tournament with participation of the clients and employees of the company was conducted.

The essential conditions of the participation in the tournament were to be registered in the loyalty program and to have 200 points on the virtual account of the program.

Innovation of this year was conducting of two tournaments - the main one and the tournament in which only professional players took part. The referee of the competition was the arbitrator of the international class Oleksandr Prykhodko.

The main tournament was Swiss-system tournament of 7 rounds with time limit in 10 minutes + 5 seconds.

The medal places were divided as follows:

The 1-st place - Stanislav Horlovetskyi (regular client of the company “Delivery”) with the result of 7 from 7 points.

The 2-nd place - Dmytro Syromyatnikov (the only person who ended in a tie with the winner of the tournament Iulia Osmak) with the result 5.5 from 7 points.

The 3-rd place - Sofiia Morska (the only girl of this tournament) with the result 5 from 7 points. 

In the parallel tournament that was run by a round system of 6 rounds, the first place was taken by Viktor Ianov, who took 5.5 points.  Ievgen Roshka was 1.5 points behind him.

All the winners of this year received prizes from the company “Delivery”:  A tablet, a camera, a mobile phone. 

The next tournament is scheduled for April 2018:  Clients of category “MAXIMUM” will be admitted to it. Also the geography will be extended to all Ukraine. 

Let us remind you that rapid chess tournament was held under the auspices of “Delivery” for the fourth time.  The status of the tournament rises each year thanks to participation of professional chess players.  So, Iulia Osmak, current rapid chess champion of Ukraine and the 2006 year champion of Ukraine, Oksana Vozovyk, who are the clients of the company “Delivery”. 

Dear Clients!

Please, draw your attention that COD payments during holidays will be done as follows:

  • receipts, paid by December 28 up to 1:00 pm - payments of COD will be available from December 29 after 1:30 pm.
  • receipts, paid after 1:00 pm of December 28 - payments of COD will be available from January 4 after 1:30 pm.
  • receipts, paid from December 29 till January 2, and also on January 3 after 1:00 - payments of COD will be available from January 4 after 1:30 pm.
  • receipts, paid after January 3 after 1:00 pm - payments of COD will be available from January 5.

We would ask you to call to the warehouse to specify the possibility of COD payment.

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SUPPORT DESK OF DELIVERY GROUP
Сall back:
Hot line:
0 800 509-509
Free from all the Ukrainian operators

Working hours:
Mon-Fri: 10 a.m. – 5 p.m., St: 9:00 - 15:00
CONTACTS OF DELIVERY – GROUP
Delivery

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

DelTruck

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Delivery-International

+38(067)557-88-74
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Кворум

(067) 57-57-347
Ukraine 01001, Kyiv city,
3 Lyuteranska str.
E-mail: office@kvorum.kiev.ua

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