Fast start
Dear clients!
We are pleased to inform you that on 9 of July our warehouse "Delivery" will open in Zolochiv (Kharkiv region).
We are waiting for you at the address: 27-A Tsentralna Str.
Phone: (067) 693-30-69.
Work schedule:
Mon - Fri: 8:00 - 17:00;
Sat: 08:00 - 15:00;
Sun: Closed.
Glad to see you at our offices!
Dear customers, we would like to inform you about changes in the work of the warehous in Kosiv (Ivano-Frankivsk region) 07.07.2021 during the celebration of the City Day.
On July 7 the center of the Kosiv city will be closed to traffic in connection with the festive events. Delivery-Group warehous at 1, Grushevskogo Str. will work as usual but there may be complexity with issuance and acceptance of bulky cargo. Thank you for understanding.
Congratulations to the citizens of Kosovo on City Day and wish you a wonderful celebration!
The fidelity of the expression "transport - is the circulatory system of the economy" to convince anyone not necessary. This truth has recently been once again confirmed by the quarantine realities. As well as the truth is that in Ukraine there are many logistics and transport companies of various sizes and quality. However, the real experts in the field of B2B segment (business to business) is not so much, because the quality work with companies and organizations, building long-term, stable and reliable relationship - not an easy matter.
In the first half of 2021 Delivery Group managed to maintain the growth trend turnover and get growth 34.75% as compared to the same period last year. The percentage of customers who entrusted the company with the transportation of their own cargo increased by 64.7%. In the reporting period, the volume of cargo transportation increased from 30 kg by 67.9%, cargo up to 30 kg - by 41.1% and pallet transport by - 18.6%. Demand for targeted pick-up and delivery of cargo to the client's door increased by 6.5%. Customer trust is the highest performance appraisal. And "Delivery Group" makes every effort to ensure that the significant increase in demand for the company's logistics services does not in any way weaken the quality of their provision.
In the difficult first half of 2021, the company managed to implement many projects and there are even more ideas in the process of revision and implementation. "Delivery Group" increased its geographical presence by 24 representative offices without weight restrictions and provided the company's clients with the opportunity to use financial services at 257 representative offices. Thus, in the reporting period, cash desks with the “Cash on delivery” service were additionally opened at 79 representative offices. Sending cargo with the services "Cash on delivery" and "Cash on delivery non-cash" has become even easier!
The growth in the volume of cargo transportation required a quick response from the company to expand the area of distribution centers for cargo sorting. Thus, a new “A” class terminal was opened in Lviv with an area of 11 thousand m2 and 40 parking spaces for trucks, which made it possible to significantly speed up the process of unloading and loading cargo. The area of premises of transit warehouses in the cities of Kiev, Kharkov, Dnipro, Poltava, Vinnitsa, Khmelnitsky has been increased. The expansion of the warehouse area allowed the company to build new direct routes for the movement of vehicles! Thus, additional direct routes operate on the round-trip Kharkiv-Zhitomir-Lutsk, Lutsk-Uman-Nikolaev, Kharkiv-Vinnitsa-Khmelnitsky, Khmelnitsky-Uman-Kherson, Khmelnitsky-Ternopil, Lvov-Vinnitsa, Odessa-Kremenchug-Poltava, Dnipro-Nikolaev- Kherson, Zaporozhye-Kherson-Nikolaev and monthly new direct routes of transportation are built. In the first half of 2021, the indicator of the timeliness of cargo arrival at the department decreased by almost 2%, but it is the changes made that will significantly reduce the delivery time of the cargo both to the department and to the client's door. The company is fruitfully working on raising the level of qualifications of employees of its representative offices, which will bring the quality of the provision of freight forwarding services to a new level.
In the first half of 2021 the "Dеlivery Group" published a new mobile application available for download on Android and IOS platforms and released a series of videos to facilitate the client's work in the mobile application. After reviewing, you can easily and conveniently create an application for the pick-up and delivery of cargo, issue a receipt with various types of delivery, add the “Cash on delivery” service and other additional services, or perform the necessary actions on receipts. The timing of processing customer requests to change data issued through the mobile application is no more than 5 minutes. In addition to the services usual for clients in the mobile application, the company is constantly expanding the range of services and adding new opportunities for quick independent work of the client. You can verify this by downloading the Delivery mobile application!
The growth in freight traffic caused an increase in the share of cargo damage by almost 9% compared to last year. The company is confident that it is direct transportation routes that reduce the number of unloading and loading of cargo into vehicles, as well as better work with additional packaging of cargo both at the department and on the client's side, that will lead to a decrease in the level of damage. Clients understand the importance of minimizing the risks of cargo transportation and increasingly prefer voluntary cargo insurance during its transportation. Thus, the amount of insured cargo increased by 82% compared to last year. To facilitate the client's work with such a painful issue of damage, the company has implemented a new functionality "Service Investigations" in the mobile application. Now, in a couple of clicks, you can view the list of internal investigations, find the name of the person in charge and his contacts, familiarize yourself with the decisions made within the framework of the internal investigation, receiving push notifications about the creation or change of the status of an internal investigation.
Providing a high level of protection and preservation of personal data of customers, the company has moved to a new, more reliable data storage platform. Clients experienced the technical aspects of the transition on their own, for some time there was limited access to data on receipts in the mobile application and in the client's personal account. Now the work of all services is fully restored! The company is grateful for the understanding to its customers.
The level of customer confidence in the company has grown by 5.3% compared to the same period last year, which means the company's strategy is on the right track. "Delivery Group" makes every effort every day to provide high-quality and reliable service to its customers. Together for 20 years!
The action "Order a fence through the mobile application - win a 20% discount" came to an end on June 30! In our draw through random.org, a lucky winner was chosen who receives a 20% discount for the whole of July on the collection and delivery of goods!
Congratulations on the victory of Ilchenko Victoria Vyacheslavovna Bila Tserkva.
Take an active part in new promotions and win nice gifts. Follow the "Promotions" page of Delivery.
Dear clients!
On July 1, Delivery introduced “Сash on delivery” at 2 warehouses in Ukraine:
Convenience for customers is that the service allows you to transfer money for goods. Cash on delivery is available for all types of shipments: cargo, parcels, pallets, tires.
We will remind that in warehouses of the company where the service "cash on delivery" is available you can use additional services, as: "Money transfer without cargo", "Recharge of mobile" and "Recharge of bank cards"
Detailed information on the service can be found in the section "For customers" - " Сash on delivery ".
Dear customers!
We continue a series of videos about working in the mobile application Delivery. We recently demonstrated how to get started with the mobile app, how to easily follow the steps on receipts and create an order for pick-up and delivery of goods. Today we present a quick video https://youtu.be/fM_4TQkgg9M after watching which you will learn:
• how to create a receipt in the Delivery mobile application
• what data you need to enter
• how to add the "Postpay" service
• how to order additional services
• how to add or create a new consignee
• how to save a receipt as a template or draft
• how to share a receipt via messengers.
Download the Delivery mobile application and evaluate its benefits!
Delivery: 20 years together!
Dear customers!
Please note that the warehouse in Verhn`dniprovs`k will be temporarily closed from June 30.
You can use the nearest warehouse or you can order an address delivery or pick up cargo by phone: 0 800 509 609.
Stay tuned for site updates.
Dear clients!
On June 30, Delivery introduced “Сash on delivery” at 2 warehouses in Ukraine:
Convenience for customers is that the service allows you to transfer money for goods. Cash on delivery is available for all types of shipments: cargo, parcels, pallets, tires.
We will remind that in warehouses of the company where the service "cash on delivery" is available you can use additional services, as: "Money transfer without cargo", "Recharge of mobile" and "Recharge of bank cards"
Detailed information on the service can be found in the section "For customers" - " Сash on delivery ".
Dear clients!
We are pleased to inform you that on 30 of June our warehouse "Delivery" will open in Reshetylivka (Poltavа region).
We are waiting for you at the address: 2 Poltavsʹka Str.
Phone: (067) 623-35-82.
Work schedule:
Mon - Fri: 9:00 - 18:00;
Sat: 09:00 - 15:00;
Sun: Closed.
Glad to see you at our offices!
Dear clients!
We are pleased to inform you that on 29 of June our warehouse "Delivery" will open in Manevychi (Volyn region).
We are waiting for you at the address: 1 Lutsʹka Str.
Phone: (067) 693-20-73.
Work schedule:
Mon - Fri: 9:00 - 18:00;
Sat: 09:00 - 15:00;
Sun: Closed.
Glad to see you at our offices!
Dear customers!
We are pleased to inform you that from June 29 the warehouse in Dniprorudne will resume operation. Warehouse address: 3 Nyzhnya Str.
Glad to see you in our offices!
Dear customers!
We would like to inform you that the services have been resumed: it is easy and convenient to register a client on the website and in the mobile application, create an application for an address fence and delivery of goods.
We ask our clients not to temporarily form applications for the exchange of points under the loyalty program. We will inform you about the resumption of this service in advance.
Thank you for understanding!
Dear clients!
We are pleased to inform you that on 25 of June our warehouse "Delivery" will open in Synelʹnykove (Dnipro region).
We are waiting for you at the address: 27-А Shevchenka Str.
Phone: (067) 693-03-02.
Work schedule:
Mon - Fri: 9:00 - 18:00;
Sat: 09:00 - 15:00;
Sun: Closed.
Glad to see you at our offices!
Dear clients!
On June 25, Delivery introduced “Сash on delivery” at 5 warehouses in Ukraine:
Convenience for customers is that the service allows you to transfer money for goods. Cash on delivery is available for all types of shipments: cargo, parcels, pallets, tires.
We will remind that in warehouses of the company where the service "cash on delivery" is available you can use additional services, as: "Money transfer without cargo", "Recharge of mobile" and "Recharge of bank cards"
Detailed information on the service can be found in the section "For customers" - " Сash on delivery ".
Dear customers!
On June 21, we switched to a new database storage platform, which in turn caused some technical difficulties, which our team of IT specialists is working hard to solve. In the near future, the work of all services will be resumed. At the moment, there may be technical failures in the work of some services, in particular: when registering a client on the site, when creating an application for address pick-up on the site and in the mobile application. We ask our clients not to temporarily form applications for the exchange of points under the loyalty program. We will inform you about the resumption of services in advance.
Thank you for understanding!
Dear clients!
We are pleased to inform you that on 23 of June our warehouse "Delivery" will open in Tarutyne (Odesa region).
We are waiting for you at the address: 155 Krasna Str.
Phone: (067) 693-23-47.
Work schedule:
Mon - Fri: 9:00 - 18:00;
Sat: 09:00 - 15:00;
Sun: Closed.
Glad to see you at our offices!
Dear clients!
We are pleased to inform you that on 23 of June our warehouse "Delivery" will open in Kozova (Ternopil` region).
We are waiting for you at the address: 48 Hrushevsky Str.
Phone: (067) 625-85-57.
Work schedule:
Mon - Fri: 9:00 - 18:00;
Sat: 09:00 - 15:00;
Sun: Closed.
Glad to see you at our offices!
Dear customers!
In connection with the update of databases, it is possible to limit the data on the receipt through the mobile application or from the Personal account.
Technical issues are being addressed.
Thank you for understanding.
The annual international agro-industrial exhibition "AGROSHOW Ukraine 2021" will traditionally take place on June 16-18 in Cherkasy. It is a place where partners, leading and new companies, friends, who together represent more than 200 brands in the agro-industry, gather every year.
For Delivery, this event was a great opportunity to support customers and partners in agribusiness, with whom we have long and effectively cooperated.
Send cargo with Delivery!
Delivery: 20 years together!
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We remind you that during the holidays, Delivery offices work to ensure the smooth operation of your business.
June 21 - representative offices work according to the Saturday schedule;
June 22 - in normal mode;
June 28 - representative offices work according to the Saturday schedule;
June 29 - in normal mode.
Send and receive cargo from Delivery!
20 years together!
0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua
0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua
+38(067)557-88-74
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua
(067) 57-57-347
Ukraine 01001, Kyiv city,
3 Lyuteranska str.
E-mail: office@kvorum.kiev.ua
