Dear customers!

Our team of specialists continues to work on updating the site for your easy and convenient management of logistics operations.

In order to preserve and protect personal data of customers, the company "Delivery" from April 20 introduces limited access to confidential information on the receipt of unregistered users.

Authorized users and their subsidiaries (related parties) who are directly related to the receipt and are the Sender, Recipient or Payer of the receipt will have full access to viewing the information.

Unauthorized users will have limited access to the information on the receipt.

To view the complete information on the receipt, you need to log in through your personal account or mobile application.

You can get additional information from the personal manager, whose contact phone number and e-mail are listed in the card of the client's personal account on the Company's website or mobile application and by calling the hotline.

Register in your personal account! Download the Delivery mobile application and evaluate its benefits!

Download link:

Android https://play.google.com/store/apps/details?id=com.delivery.deliverymobile&hl=en&gl=US

IOS https://apps.apple.com/en/app/delivery-auto/id908557251

Your safety is important to us!

Delivery: a total of 20 years

Delivery launches a new service "Automatic return"! This service will interest online stores.

"Automatic return of goods" is the possibility of automatic return of goods in case of refusal of the Recipient to pick up the goods. The cargo will be returned to the office from which the cargo was sent after a certain period approved by the Sender.

The service can be used by clients of both individuals and legal entities, for which you need a contract for the provision of freight forwarding services and provide a letter to connect the service "Automatic return of goods". The cost of the service "Automatic return of cargo" for customers - 0 UAH. Return of cargo is due to the formation of a receipt with the type "Redirection", payment for transportation is charged in accordance with the standards of redirected cargo.

You can get acquainted in detail with the conditions of providing the service "Auto return of cargo" on the company's website: www.delivery-auto.com/en-us/Home/Services

Use the new service! Delivery makes the delivery process even easier for you! 20 years together!

Dear customers!

We would like to inform you that on April 9 the warehouse in Kuchurgan moved to a new address: 73 Pavla Kapluna Str.

We will be glad to see you in our offices!

Dear clients!

We are pleased to inform you that on 7 of April our warehouse "Delivery" will open in Kam'yanka-Buzʹka (L`viv region).

We are waiting for you at the address: 15 Henerala Chuprynky Str.

Phone: (067) 625-25-04.

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

In the 1st quarter of 2021 Delivery Group maintained the positive dynamics of growth of the main indicators of activity, started in the quarantine year 2020. Compared to the 1st quarter of 2020, the company increased by almost 25% in terms of the amount of cargo accepted for shipment, including parcel size of up to 30 kg by 30%, over 30 kg by 55% and pallet size by 9.5%.

"Delivery Group" daily efforts to ensure that the significant increase in demand for logistics services of the company has not weakened the quality of their provision. The company is working hard to increase the amount of storage space for customer service, and to increase the number of parking spaces for vehicles in transit warehouses, increasing the staff of offices and terminals, launching new direct routes, thereby reducing the number of sorting places on the route of the cargo.

In comparison with the 1st quarter of 2020 the company has considerably reduced the share of cargo losses (by 67%!), which contributed to the growth of the index of customer satisfaction with the service by 2.4%. However, with the growth of cargo turnover there was a slight increase in the share of cargo damage. Therefore, the company makes every day efforts to remedy the situation and is grateful to its clients, who continue to maintain a high level of responsibility for the preservation of their own cargo, provide additional packaging and actively use the service of voluntary cargo insurance at IC "KVORUM".

During the first quarter of 2021 the company continued to expand its territorial presence in the regions, having opened 9 new branches and worked hard to introduce additional high-quality services, having provided 32 branches with the possibility to offer the service "Cash on Delivery" and "Cashless on Delivery" for its clients.

Also, the result of fruitful long-term work was the release of an updated, convenient mobile application Delivery. Mobile application "Delivery" - a full-fledged office in the pocket of the customer, which allows anywhere at any time to take advantage not only of standard services such as search branch, write out receipts, tracking your shipment, but also additional features:

- apply for pickup or delivery of a cargo;

- change the shipper / receiver / payer of the receipt;

- re-direct the shipment within one community or to another community

- pay online or change the type of payment (non-cash / cash);

- in a few clicks to contact a personal manager or operator of the representative office, hotline or the Center for receiving orders for the pickup and delivery of cargo;

- have access to their data in the loyalty program - information about the weight of transportation and customer rate plan, accrued and available to use the points, the possibility of exchanging them for gifts or shipping "warehouse to warehouse";

- keep track of news and current promotions of the company and much more.

The company recommends its clients to take advantage of the new mobile application and personally evaluate its work. You can download the mobile application at the following links:

Android: https://play.google.com/store/apps/details?id=com.delivery.deliverymobile&hl=ru&gl=US

IOS: https://apps.apple.com/ru/app/delivery-auto/id908557251

Compared to Q1 2020, the share of addressed customer service increased by 8.4%. Actively working in this direction, the company introduced new services for customers to deliver cargo to the address "Veloprice" and a service for the delivery of passenger tires to the address. You can see the rates for the package of the mentioned services by the link Address delivery and pickup - Delivery (delivery-auto.com).

Also, in I quarter 2021 introduced a new industry tariff for shipping "Mototekhnika", which has already interested a number of online stores. Read more about the innovations and all the company's shipping tariff offers on the official website www.delivery-auto.com.

The second quarter of 2021 "Delivery Group" company plans to devote and improve the smooth operation of offices and transit warehouses in the growth of cargo turnover, a significant increase in the number of offices offering financial services "Cash on Delivery" and "Сashless on Delivery", the expansion of branch network of tariffs and provide additional opportunities for their customers through a mobile app. The company is preparing a significant update of the client's personal account, which will make it more convenient and help to qualitatively improve the level of service.

"Delivery Group" works for you! Together for 20 years!

The "Feel the spring with Delivery" campaign came to an end on March 31! In our draw through random.org, three lucky winners were chosen to receive UAH 1,000 from the loyalty program!

Our winners:

• Alf, PP, Poltava;

• Polymer VF, Ltd., Kharkiv;

• Alpha-Synthesis, Ltd., Dnipro.

Congratulations on your victory!

Take an active part in the new campaign "Download the application - win gifts!", Where three sets for a picnic are played out! Become one of the winners.

Delivery Promotions page

Dear clients!

On April 2, Delivery introduced “Сash on delivery” at 1 warehouses in Ukraine:

• Avdiivka

Convenience for customers is that the service allows you to transfer money for goods. Cash on delivery is available for all types of shipments: cargo, parcels, pallets, tires.

We will remind that in warehouses of the company where the service "cash on delivery" is available you can use additional services, as: "Money transfer without cargo", "Recharge of mobile" and "Recharge of bank cards"

Detailed information on the service can be found in the section "For customers" - " Сash on delivery ".

Delivery is launching a new service for its customers. With the offer of targeted logistics "Delivery of passenger tires", you save money. The minimum price for the delivery of one tire is from UAH 5. The more tires you send with targeted delivery, the less money you spend. More information on the link on the page "Tariffs for address delivery and pickup cargo in Ukraine".

We remind you that you can place an order for targeted pick-up and delivery of cargo:

1) by calling the "Order Reception Center" 0 800 509 609;

2) apply on the company's website;

3) in the Telegram messenger:

• in the Telegram search bar, enter @DeliveryAutoBot and select a chat with the company logo;
• in the dialog, click the "START" button and select the action "Pick up / delivery";

4) in the Viber messenger: write a message to the phone number of the region

Take advantage of the advantageous offers of delivery of tires throughout Ukraine from Delivery!

Dear customers!

Please note that the warehouse in Hranitne will be temporarily closed from April 1.

You can use the nearest warehouse or you can order an address delivery or pick up cargo by phone: 0 800 509 609.

Stay tuned for site updates.