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Logistical company “Delivery” made a drawing of a present following the offer “Parents diligently send. Children win a pet”. 1,490 registered participants of the loyalty program “DeliveryGroup Club” had an opportunity to win an interactive puppy, named Chip.

The winner of the main prize was the client of the company from Dnipro city, whose receipt No 330360796 was randomly chosen from 41,100 lottery receipts through the website random.org.

“I am very greatful to company “Delivery” that they run such offers. A dog-robot is a present “for your soul”, you do not afford to buy one in your ordinary life, but you are joyful as a kid when you get one. All of us are children”, - commented the winner of the offer “Parents diligently send. Children win a pet”. This nice present will be given to the winner very soon.

A necessary condition to participate in the drawing was registration in the “DeliveryGroup Club” loyalty program and having 2 receipts for sending. The most actively the clients sent their cargo from warehouses in Kyiv, Odesa, Kharkiv, and Dnipro within the framework of the offer.

Let us remind that “DeliveryGroup Club” is a loyalty program for the regular customers of the four companies “Delivery”, “DelTruck”, “ Delivery-International”, Insurance company “Quorum”. Besides payment for transportation, the participants of the loyalty program receive additional privileges from Delivery Group with the accumulated points and exchange of the points to presents.

You can find out more about the loyalty program here. 

Dear clients!

We are glad to inform you that on December 16 a new representative office of the company will be opened in Lutsk city (warehouse №4) (Volyn region).

We are waiting for you at the address:  76 А Rivnenska street

Telephone: (067) 540-78-45

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 5:00 PM

SUN: DAY-OFF

You are welcome!

We are glad to inform that the services of “C.O.D. by cash” and “Money transfer by cash” are resumed at the warehouses: Kharkiv No. 5 and Zolotonosha.

This is a reminder that earlier the service was suspended due to moving of the warehouses to a new address.

We are always glad to see you at our representative offices!

Dear Clients!

Situation on roads of Ukraine is still very complicated due to bad weather condition. In some regions, traffic of full-size vehicles is limited therefore delays of cargo arrival are possible.

The most complicated situation is in Kyiv and Kyiv region, Vinnytsa, Zhytomyr, Poltava, Sumy, Cherkasy, and Chernihiv regions – where an intensive snowfall was seen.

Centres of large cities of Ukraine namely, Odesa and Lviv are in a traffic jam.

Also delays of address pick-ups and deliveries are possible on December 19.

You will get a further notice about the situation developments. Follow the information updates of the website.

We exert maximum efforts to ensure that you receive your cargo on time!

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Dear clients!

On December 17 the company “Delivery” turns 16 years. From the moment of establishment and up to now we came a long way – from the first trip in 2001 – to foundation of the group of companies Delivery Group.

These years were full of joyful and learning moments, sincere emotions, experiences, and success. However, the main thing that the past time left for us is the confidence that we have become a family.

Today we are sincerely proud that for 16 years we have been providing a positive contribution to the development of our clients’ business and we become a part of your story of success. We believe that doing our business we make the world better every day.

We thank all of you, all our true clients and partners for your trust and support during these 16 years.

Only thanks to you we could reach the level where we are now.

Dear Clients!

Due to complicated traffic situation, delays of cargo arrival may occur, which was provoked by snowfall and ice slick throughout most of Ukraine.

•  Entrance of full-size vehicles to Kyiv is forbidden from January 18, from 6 am, because of snowfall and ice slick.

You will get a further notice about the situation developments.

Follow the informative updates of the website.

We exert maximum efforts to ensure that you receive your cargo on time!

“Delivery” extends features for its carriers. Online service “Carrier area”, that was launched in October, was added with a possibility to offer vacant transport for transportation. 

Filling the order both on “Delivery” website or in the mobile version gives the carrier the possibility to find the cargo quickly and minimize probability to return an empty van from the trip. For this purpose, the owner of the rented van in the order “To offer the van” should indicate in which city and on which date he would like to receive the cargo from “Delivery”. After providing this information the logistics specialist of the office will contact with the carrier: therefore the data will be updated and the trip will be confirmed.

We would like to remind that use of “Carrier area” is free of charge. Among the main features of the “Carrier area” is the real-time control of the trips, the document flow, control of payments, and also asses to the work indexes of the carrier’s vans and drivers in the real-time mode.

“Delivery” gives the clients more features for independent control of their departures: now the address change within one city can be done in the personal area. Earlier the address change could have been done only through application to the manager with the following providing of the copy of the passport.

Service of address change within one city through personal area is free of charge and applies for delivery to the representative office.

To use the service, you should select the targeted receipt in the tab “Receipt Register” of the personal area and click to the panel of actions on the right side from the receipt.

In the drop down list of actions you should select address change and required warehouse of delivery. After confirmation of selected warehouse the information about address change for receipt will be sent to the company managers and you will additionally informed in the opened window on the client screen. 

Cost of service on address change in the company “Delivery”:

• Address change within one city – free of charge
• Address change between the cities – 10 UAH.

Full list of additional services of the company you can find here.

Dear Clients!

Let us draw your attention to the fact that from December 15 due to technical reasons, department No. 4 in Odesa city is not going to work!

You will get a further notice about resuming of work of the warehouse at the website.

We apologize for temporarily inconveniences.

Delivery Group will participate in a ceremonial event in celebration of 45 year anniversary of founding the Ukrainian Chamber of Commerce and Industry as a partner of the Conference “New industrialization: challenges, opportunities, and prospects for Ukraine”.

Within the scope of the Conference, the director of development department of “Delivery” Kateryna Hryshyna will present her report “Modern technologies as a driver of logistic market extension in Ukraine”.

The Ministry of Economic Development and Trade of Ukraine, Kyiv City State Administration, “Institute for Economics and Forecasting of Ukrainian National Academy of Sciences”, State Enterprise “Ukrainian Industry Expertise”, Chinese Commerce Association (CCA) and also the Committee on State-Private Partnership at the Ukrainian CCI are the co-organizers of the event.

The Conference “New industrialization: challenges, opportunities, and prospects for Ukraine” is taking place at the exhibition centre of the Ukrainian Chamber of Commerce and Industry at the address: 33 Velyka Zhytomyrska St., Kyiv city.

Dear clients!

We are glad to inform you that starting from December 15 at the warehouse No 7 in Odesa city, rendering services of “COD by cash” and “Money transfer with cash” were renewed.

Please pay attention that receiving and transfer of money by the service of C.O.D. payment at this representation office is only possible on week days (Monday through Friday).

Service “Cash on Delivery” allows the clients to transfer cash  for any type of delivery: cargo, parcels, pallets, tires.

“Delivery” constantly increases the number of the offices where you can use the service and provide a possibility to the clients to transfer the money for the goods in other cities of Ukraine.

As of today, services “COD by cash” and “Money transfer with cash are rendered by 93 representative offices of “Delivery”. 

Dear clients!

In order to create comfortable conditions of cooperation, the “Delivery” company continues to open new warehouses at accessible locations with convenient driveways. The representative offices that were opened earlier change their addresses to be closer to you!

Starting from December 18, the warehouse in Melitopol city starts working at the address:

103/3 Lesya Ukrayinka St.

Tel. (067) 620-81-61

Working hours: Mon-Fri: 08:00 am – 06:00 pm, Sat: 09:00 am - 05:00 pm.

Please pay attention to the fact that due to moving, the warehouse is not going to work on December 16. Conveying a service of Cash on Delivery is suspended at the Melitopol representative office until notice on the website.

We are always glad to see you at our representative offices! 

Dear clients!

We are pleased to inform you that starting from December 12, at the warehouse No 4 in Lviv city, new services “COD with cash” and “Money cash transfer” were launched.

Service “Cash on delivery” allows our clients to send cash money for any type of the sending: shipments, parcels, pallets, tires.

“Delivery” company constantly increases the number of offices where one can use the services and we provide an opportunity for the clients to transfer cash for goods in other cities of Ukraine.

As of today, “COD with cash” and “Money cash transfer” services are provided at 93 representative offices of “Delivery” company.

You can find out more information with the service here

Dear clients!

Due to complicated road situation, caused by snowfall and black ice in the East, delays of cargo arrival are possible all over the territory of Ukraine.

On the road section of Stryi – Mukachevo in the Transcarpathian Ukraine, about a hundred of trailer trucks are halted to complete stop, a part of the roads is blocked for trucks to move through.

We are going to inform you about further development of the events. Follow the information updates of the website.

We put most efforts so as you receive your cargo on time! 

Dear clients!

Please note that due to difficult weather conditions delays of cargo arrival and delays of pick-ups/delivery could be be at west regions: Lviv, Volyn and Zakarpattia regions.

About all changes of cargo movements will be informed additionally.

Follow the information updates on our website.

Dear clients!

We are glad to inform you that on December 04 a new representative office of the company will be opened in Vesele township (Zaporizhia region).

We are waiting for you at the address:  1 A, Pushkina street

Telephone: (067) 540-96-45

Working hours: 

MON - FRI: 9:00 AM - 06:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome! 

Dear clients!

We are glad to inform you that on December 04 a new representative office of the company will be opened in Yahotyn city (Kyiv region).

We are waiting for you at the address:  8 Heroiv Tankistiv street

Telephone: (067) 542-12-96

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

The management company Delivery Group provided an opportunity for carriers to offer online their free transport for Delivery trips. After completing the application on the website, a logistics specialist of the office contacts the owner of a hired transport: he determines the data and confirms the trip.

This service is implemented on the company's website in the section "Carrier's Personal Area. This mobile workplace was launched in October this year, specifically to increase the speed of communication between the logistics company and the owners of hired transport, speed up the process of hiring of vehicles and transportation of goods to clients. Among the main opportunities of the Personal Area are operative management of trips, document flow, control of payments, as well as access to the indicators of the carrier's vehicles and drivers in real time. 

Carrier's Personal Area contains three large units.

UNIT 1. "Search for vehicles". On this page, the company posts information in real time about the available cargoes and the routes planned for the carriage of goods. Based on the data, the carrier chooses the most interesting proposal. The service is free of charge.

Main features:

• Schedule of open routes of the company in Ukraine (Delivery LLC), full-freight transportation of Delivery-Auto LLC (DelTruck subdivision), intracity logistics.
• Information about the required vehicle (tonnage), data on cargo (volume), cost, and type of payment.
• Direct contacts of Delivery logistics specialists supporting this route.
• Filters of vehicle tonnage, date of loading, cities of loading and unloading.

UNIT 2. "My Trips". It was created to monitor trips of the carrier's vehicles. Therefore, the owner of the vehicle can see in real time whether his vehicle is being loaded, whether it left the loading point, whether the vehicle is on the road, or it has already completed the trip.  In addition, the electronic signing of a public contract and applications for each trip is available (Delivery LLC or DELIVERY-AUTO LLC).

Main features:

• Monitoring of the statuses of trips
• Formation of costing for invoices and reports for selected trips
• Electronic signing of a public contract for the carriage of goods by the client and the carrier
• Unloading data in a universal format
• Control of payment status

UNIT 3. "My Rating". It displays in online mode the rating of the carrier and each of his drivers, which allows motivating conscientious performers to work even better, and helps to exclude irresponsible and negligent workers.

The logistics specialists of the office also evaluate the driver's work; they monitor the effectiveness of the whole trip, as well as the warehouse employees who interact with the driver only during loading and unloading. The latter assess the "punctuality" of the driver during delivery / arrival of the vehicle, the technical requirements and cleanliness of the vehicles, the professionalism of the driver.  Thus, the client is guaranteed to receive high service throughout the whole journey of the cargo.

A month after the launch, the first efficiency can be analysed. "Carrier's Personal Area has provided equal opportunities in the competition between large companies, medium vehicle enterprises and individual "owner drivers". Now, the quantity of the cargo carried by them and the corresponding profit depend on the quality of transportation, and not on the size of the enterprise. The end user gets a better service at the best price, and Delivery - more extensive control over each vehicle that carries out the trip," - the Director of the Development Department Yekateryna Grishina commented.

The video about the features of Carrier's Personal Area is here. 

Dear Clients!

We are glad to inform you that on December 1 a new representative office of the company opens in Horodok (Lviv region).

We are waiting for you at: Shevchenko str., 3

Telephone: (067) 540-78-01

Working hours: 

Mon - Fr: 9:00 - 18:00

Sat: 9:00 - 15:00

Sun: DAY-OFF