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BY HEADINGS BY COMPANY NEW
Carriers
truck_icon Suggest auto
Tarrifs and services
calculate_cost Cost calculation
services_tarrifs Tarrifs
recommended_packing Memo of the cargo packing
contacts Contacts
Delivery-Shop
my_orders My orders
my_deliveries My deliveries
store_catalog Shopping catalogues
Services
vchasno Workflow
widgets Widgets
mobile_application Mobile application
api API key
api_btn Developers
Requests
ic_tender Tender
ic_document Address Logistics
pickup_delivery Delivery and pickup
hot_routes Hot routes
international_delivery International transportations
fraht Freight
offer_car To offer the truck
Receipts
create_recipients To form the receipt
reciepts_list Receipts
action_list Journal of actions
reciept_archive Archive of receipts
Loyalty program
delivery_group_club Loyalty program
registration Enrolment
Analytics
my_analytic My analytics
official_investigations Official investigations
reclamations Claims (Complaints)
Cash on delivery service
account Unpaid receipts
Settings
account_settings Account management
Customer support Center
callback Contact with us
contacting Treatment
Useful
video Movies
Insurance services
insure_property Property insurance
insure_health Health insurance
insure_cargo Cargo insurance
Delivery-Express
my_stuff My Requests
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0 800 509 509
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0 800 509 609
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From 9:00 to 19:00 on weekdays, from 9:00 to 15:00 - on Saturday.
Free call in Ukraine.
From 9:00 to 19:00 on weekdays, from 9:00 to 15:00 - on Saturday.
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News of the group

Dear customers!

More than 350 representative offices of the logistics company Delivery are working for you!

Check the schedule of the Delivery branch in your city: the list of open Delivery offices from 02.10.2026 (updated).

The following services are available to customers:

  • Targeted pickup and delivery of cargo to the address;
  • Cargo packaging;
  • In the mobile application and the client's personal account, you can edit the data on receipts yourself: change the address of cargo delivery, the recipient of the cargo, order a pickup or delivery of cargo; track the cargo, etc.

Download the list with full information about the branch.

Два телефони на яскравому жовтому фоні

 

Delivery has updated its mobile app, making key operations simpler, faster and more intuitive for users. In the new version, the interface for creating receipts has been revamped, the options for requesting a courier have been expanded, access to tracking and data editing has been simplified, and new features have been added for using the ‘Transfer to Bank Details’ service.

Creating a consignment note — in a few straightforward steps

The consignment note creation process has been given a revamped interface. The form is now divided into clear, logical steps, allowing users to find the required fields more quickly and complete their consignment without having to scroll through the entire form.

This approach makes the process clearer both for those who regularly use Delivery’s services and for customers who arrange shipments from time to time.

Promo codes — available straight away whilst creating a consignment

When creating a consignment, you can now select a personal promo code straight away. Available personal promo codes are automatically retrieved from your customer profile, so there’s no need to search for them separately.

You can also manually enter a promotional code in the app and take advantage of the relevant offer whilst arranging a delivery.

Booking a courier — now with the same features as the desktop version

The courier booking functionality in the mobile app has been expanded and brought into line with the desktop version.

From now on, when booking a courier, you can:

  • add a consignment list;

  • select who pays for delivery;

  • use advanced features such as Economy Collection.

 

This means that key operations can be carried out

Tracking — the information you need is now at a glance

A dedicated tracking button has been added to the receipt view. Previously, it wasn’t always obvious where to find the option to track a consignment.

Now, all you need to do is open the receipt and go to the tracking section to quickly check exactly where your consignment is and at what stage of its journey it is.

Related receipts — separate access and payment

A separate ‘Related receipts’ button has been added to the receipt.

This allows you to quickly view related shipments and, if necessary, proceed to pay for them separately. This is particularly handy when you’ve paid for a receipt but have added a delivery address.

Data editing is now structured

The approach to editing data on the receipt has also changed. Instead of a long list of available actions that you had to scroll through, the functions are now divided into clear, logical blocks.

It is easier for the user to understand exactly which actions are available and to find the required function more quickly.

Financial details — can be created directly in the app

You can now create and add your own financial details — an IBAN account or a payment card — to a receipt within the mobile app.

This feature is essential, in particular, for using the service to make transfers to specific account details. You can now prepare the necessary details for such a transaction directly within the app.

Updates aren’t just about new features

Alongside the previous changes, the Delivery team has also fixed a number of minor bugs and technical issues to make the app more stable and user-friendly.

We are confident that the new version of the mobile app will prove a reliable tool for our customers in their day-to-day work. Please update the app to the latest version to access all the new features and improvements.

Download links:

Android: https://cutt.ly/lbFylrh 

IOS: https://cutt.ly/ZbFyx7z 

Dear customers!

We would like to inform you that on October 15 the warehouse in Shepetivka moved to a new address: 74-B Podilska Str.

We will be glad to see you in our offices!

Біла вантажівка рухається по шосе, на якому з'являються світлові лінії

Delivery is launching a new special offer for businesses and individual customers—“Hot Routes”!
Send shipments to select discounted destinations and save on shipping.

How do I get the discount?

  • Select the desired branch from the list of promotional routes.
  • Enter the promo code listed on the website when processing your shipment at the warehouse or in your Personal Account.


Why is this beneficial?

  • Regular discounts on popular routes.
  • The ability to optimize shipping costs.
  • Simple and fast processing.


The list of routes and discount amounts is constantly updated, so keep an eye on the latest offers on the website and be the first to take advantage of the best rates from Delivery!

30% discount on transportation on Saturdays

Send your parcels for less! Every Saturday, get a 30% discount on parcels sent from the following branches:

Область
Представництво
Дніпропетровська АПОСТОЛОВЕ
САМАР-1
САМАР-2
ДНІПРО-3
ДНІПРО-4
ДНІПРО-5
ДНІПРО-6
ДНІПРО-8
ДНІПРО-9
КАМ'ЯНСЬКЕ-1
ПАВЛОГРАД
П'ЯТИХАТКИ
КРИВИЙ РІГ-1
КРИВИЙ РІГ-2
КРИВИЙ РІГ-3
КРИВИЙ РІГ-4
Житомирська ЖИТОМИР-1
Запорізька ЗАПОРІЖЖЯ-1
ЗАПОРІЖЖЯ-2
ЗАПОРІЖЖЯ-3
ЗАПОРІЖЖЯ-4
Закарпатська  МУКАЧЕВО
УЖГОРОД-1
УЖГОРОД-2
Івано-Франківська ДОЛИНА
ІВАНО-ФРАНКІВСЬК - 1
ІВАНО-ФРАНКІВСЬК - 2
КАЛУШ
м.Київ КИЇВ-1
КИЇВ-2
КИЇВ-3
КИЇВ-5
КИЇВ-9
КИЇВ-10
КИЇВ-11
КИЇВ-12
КИЇВ-15
КИЇВ-18
КИЇВ-21
КИЇВ-22
Кіровоградська КРОПИВНИЦЬКИЙ-1
Львівська

ЛЬВІВ-1

ЛЬВІВ-2

ЛЬВІВ-4

ЛЬВІВ-5

ЛЬВІВ-6

САМБІР

СТРИЙ

БРОДИ

ДРОГОБИЧ
Миколаївська МИКОЛАЇВ-1
ПІВДЕННОУКРАЇНСЬК
ВОЗНЕСЕНСЬК 
ПЕРВОМАЙСЬК-1
ПЕРВОМАЙСЬК-2
Одеська

РОЗДІЛЬНА

ЧОРНОМОРСЬК (ІЛЛІЧІВСЬК)

ІЗМАЇЛ

ТАТАРБУНАРИ
БІЛГОРОД-ДНІСТРОВСЬКИЙ
ОДЕСА-1
ОДЕСА-2
ОДЕСА-3
ОДЕСА-4
ОДЕСА-5
ОДЕСА-6
ОДЕСА-7
ОДЕСА-8
ОДЕСА-11
Тернопільська ТЕРНОПІЛЬ-1
БЕРЕЖАНИ
БОРЩІВ
ЗАЛІЩИКИ
ТЕРЕБОВЛЯ
БУЧАЧ
ЧОРТКІВ
ГУСЯТИН
Харківська

  ХАРКІВ - 1

ХАРКІВ - 2
ХАРКІВ - 3
  ХАРКІВ - 4
  ХАРКІВ - 5
  ХАРКІВ - 6
ХАРКІВ - 7
ХАРКІВ - 8
ХАРКІВ - 9
ХАРКІВ - 10
ХАРКІВ - 12
ХАРКІВ - 15
ПІСОЧИН
Хмельницька ХМЕЛЬНИЦЬКИЙ - 2

ХМЕЛЬНИЦЬКИЙ - 3

Черкаська УМАНЬ-1
ЧЕРКАСИ-1
ЧЕРКАСИ-2

 

Чернівецька

 

ЧЕРНІВЦІ-1
ЧЕРНІВЦІ-2

*Знижка діє на відправку на загальних підставах за типом "Відділення-Відділення" та не додаються до інших знижок клієнтів

20% discount on humanitarian cargo transportation

Dear volunteers! Thank you for your tireless work to establish peace in Ukraine.

Delivery is introducing a 20% discount for inter-office transportation of humanitarian cargo.

The discount applies primarily to the following cargoes:

medicines
hygiene products
long-term storage foodstuffs,
clothing
bottled water,
baby food and items (nappies, clothes, etc.)
sleeping bags,
mattresses
etc.
To receive the discount, you must provide the accompanying documents for the humanitarian cargo and apply the promotional code ПЕРЕМОГА.

If you have any questions about the transportation of humanitarian cargo, please call 067 412 52 05.

Dear customers!

On 30 September, Branch No. 1 in Sumy will not be providing door-to-door delivery services due to relocation.

From 1 October, operations will resume at the new address: 77 Romenska Street, as usual, including the collection and delivery of parcels and door-to-door delivery services.

We look forward to seeing you at our branches!

Dear customers!
We would like to inform you that, with effect from 1 October 2026, Delivery is updating its pricing policy for freight transport services.
This decision is driven by the continued rise in fuel costs, increased costs of vehicle maintenance and insurance, as well as rising rental costs. The logistics sector is being significantly impacted by the rising cost of key resources and ongoing shelling, which is forcing us to adjust our service prices to maintain the stability of our operational processes and the quality of our transport and freight forwarding services.


The changes will apply to base rates:
• Freight — +10.6%
For example, in tariff zone ‘III’, the cost will be: 
1 kg of freight – 11 UAH (previously 10 UAH).  
1 m³ – 2,695 UAH (previously 2,500 UAH) 


• Pallets  — +10%
The cost of transporting, for example, a 300 kg Euro pallet will be from 950 UAH (previously 865 UAH). 


The increase will also affect sector-specific tariffs (+10.7%). When using these tariffs, you benefit from a 20% discount on standard rates. They were developed specifically to meet the needs of various business sectors and offer a number of advantages:

  • A single price across Ukraine

  • Payment per unit of cargo

  • No handling fees

 

In addition, the periods for free extended storage of cargo at the company’s warehouses are being updated:

  • For documents and cargo up to 499 kg and 1.99 m³ — 5 days free of charge (instead of 7 days).

  • Parcels weighing over 500 kg / 2 m³ and those in the «Oversized» category — free for 3 days (instead of 5 days).

 

Thank you for your understanding and cooperation!

Dear customers!

We would like to inform you that on October 1 the warehouse in Kyiv moved to a new address: 3B Brovarskyi Avenue

We will be glad to see you in our offices!

From 17 September 2026, we are reopening Branch No. 3 in Sumy at the following address: 25A Topolianska Street.

The branch will operate as usual. Customers will be able to send and collect parcels at the branch.

Opening hours:

Mon–Fri: 9.00–18.00;

Sat: 9.00–15.00.

 

Branch No. 1 in Sumy is resuming operations exclusively for door-to-door logistics.

Branch No. 1 does not accept or hand over parcels to customers. This means that it is currently not possible to visit the branch in person to drop off or collect a parcel.

The branch is currently only offering door-to-door collection and delivery services.

We will provide further updates regarding the resumption of full operations at Branch No. 1 and the possibility of sending and collecting parcels in person at the branch.

Thank you for your understanding

Global receipt or information search

SUPPORT DESK OF DELIVERY GROUP
Сall back:
Hot line:
0 800 509-509
Free from all the Ukrainian operators

Working hours:
Mon-Fri: 10 a.m. – 5 p.m., St: 9:00 - 15:00
CONTACTS OF DELIVERY – GROUP
Delivery

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

DelTruck

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Delivery-International

+38(067)557-88-74
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Кворум

(067) 57-57-347
Ukraine 01001, Kyiv city,
3 Lyuteranska str.
E-mail: office@kvorum.kiev.ua

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