Dear customers!

More than 340 representative offices of the logistics company Delivery are working for you!

Check the schedule of the Delivery branch in your city: the list of open Delivery offices from 25.12.2025 (updated).

The following services are available to customers:

• Targeted pickup and delivery of cargo to the address;
• Cargo packaging;
• In the mobile application and the client's personal account, you can edit the data on receipts yourself: change the address of cargo delivery, the recipient of the cargo, order a pickup or delivery of cargo; track the cargo, etc.

Download the list with full information about the branch.

Dear customers!

On December 29, a branch will open in Tysmenytsia (Ivano-Frankivsk region).

Address: 86 Halytska Street.

Phone: (050) 710-29-16

Working hours:

MON-FRI: 9:00 A.M.-6:00 P.M.

SAT: 9:00 A.M.-3:00 P.M.

We look forward to seeing you at our offices.

As of December 22, cargo acceptance to branches in the Odessa region is carried out in the usual mode:

• Artsyz

• Bilhorod-Dnistrovskyi

• Bolgrad

• Izmail

• Kiliya

• Reni

• Sarata

• Tatarbunary

Cargo transportation has been resumed and is being carried out today, with a partial postponement to tomorrow. Please note that there may be delays in delivery times due to the fact that the ferry stops operating during the air alert.

Please take this information into account when planning shipments.

Due to enemy shelling in the Odessa region, there may be temporary delays in the delivery of goods to and from branches in the following cities:

• Artsyz
• Bilhorod-Dnistrovskyi
• Bolgrad
• Izmail
• Kiliya
• Reni
• Sarata
• Tatarbunary.

Cargo acceptance is currently carried out in the usual mode. In case of changes, please follow the updates on the website.

We apologize for the temporary inconvenience and thank you for your understanding.

Dear customers!

On December 17, due to technical reasons, the representative office in Balakliya is temporarily closed

Thank you for your understanding!

Dear customers!

In order to create comfortable conditions for cooperation with Delivery, we are publishing our work schedule for Christmas and New Year:

• December 25 - Full working day
• December 31 - Working day until 15:00
• January 1 - Day off
• January 2 - Full working day

We look forward to seeing you at our branches!

Dear customers!

The branch in Kitsman will resume operations on December 15.

Address: 9 Skovorody Street.

Phone: (093) 759-56-41

Working hours:

Mon-Fri: 09:00-18:00

Sat: 09:00-15:00

We look forward to seeing you at our offices! 

Dear customers!

Due to the difficult situation in the region and the increased level of danger, we are forced to temporarily change the working hours of our branches in Kramatorsk and Sloviansk.

Until March 31, 2026, these branches will operate according to the updated schedule:

Mon–Fri: 9:00 a.m. to 5:00 p.m. (one hour less than the standard schedule)
Sat: 9:00 a.m. to 3:00 p.m.
Sun: closed

We have made this decision to ensure the safety of our employees and customers. Thank you for your understanding, support, and for staying with us even in difficult times.

Dear customers!

We would like to inform you that branch No. 29 in Kyiv is moving.

From December 9, we will be waiting for you at our new address: 2-A Novokostiantynivska Street, Kyiv.

We look forward to seeing you at our offices!

Dear customers!

From December 8, the branch in Chyhyryn will resume its work.
Address: 71-A Cherkaska Street.
Phone: (050) 346-29-25
Working hours:
Mon-Fri: 09:00-18:00
Sat: 09:00-15:00

We look forward to seeing you at our offices!

An easy start in opening your own logistics business with support from Delivery!

We are looking for a partner with their own vehicle fleet to join our franchise network in the Ternopil region:

• Berezhany

The reliability of our partner company is confirmed by 23 years of experience in the field of road freight transport.

Start your business with confidence thanks to:

• no lump sum payment, so you have a low financial entry threshold
• a national brand and joint participation in advertising campaigns
• ongoing training and professional development from Delivery specialists.

Send us a request and we will contact you. Or call (067) 628 06 02

Let's do business together!

An easy start in opening your own logistics business with support from Delivery!

We are looking for a partner with their own vehicle fleet to join our franchise network in the Ivano-Frankivsk region:

• Burshtyn
• Rohatyn

The reliability of our partner company is confirmed by 23 years of experience in the field of road freight transport.

Start your business with confidence thanks to:

• no lump sum payment, so you have a low financial entry threshold
• a national brand and joint participation in advertising campaigns
• ongoing training and professional development from Delivery specialists.

Send us a request and we will contact you. Or call (067) 628 06 02

Let's do business together!

Dear customers!

On December 2, due to technical reasons, our representative office in Chuhuiv will be temporarily closed.

Thank you for your understanding!

Dear customers!
 

We would like to inform you that our branch №1 in Kryvyi Rih is moving.

From December 1, we will be waiting for you at our new address: 21/1 Volodymyra Zinchenko Street. 

We look forward to seeing you at our offices!

With the update of the Delivery mobile app, we have added a new ‘GRATUITY’ feature. Now every customer can express their gratitude for the quality of service at the branch and during address pickup or delivery.
 
How to leave a tip?
 
Give a rating of 4 or 5 stars, and then the ‘Gratuity’ block will become available, where you can select the suggested amount or specify your own and leave a review.
 
A nice bonus: for each rating, you will receive 30 points to your bonus account under the Delivery loyalty programme.
 
How points are calculated:

• The first rating of one representative per day = 30 points.
• Points are credited the day after the rating.

Download Delivery, rate the service and earn bonus points!
Download links:

Android: https://play.google.com/store/apps/details?id=com.delivery.deliverymobile&hl=ua

IOS:  https://apps.apple.com/us/app/delivery-auto/id908557251?l=ua&platform=iphone

З 5 травня запускаємо нову послугу «Переказ на банківський рахунок або IBAN- фізичної особи за квитанцією».

Доставка вантажу з даною послугою — це зручний спосіб відправити вантаж без попередньої оплати: Одержувач може бути впевнений, що отримає той товар на який розраховує, а Відправник гарантовано отримає грошовий переказ.

Як це працює:

1. Ви відправляєте вантаж із новою послугою «Переказ за квитанцією».
2. Одержувач отримує товар і сплачує її вартість у відділенні через POS-термінал.
3. Кошти надходять зручним вам способом:
   • на IBAN фізичної особи
   • на розрахунковий рахунок (ФОП чи юридичної особи).

Тарифи на послугу:

• 2% від суми переказу, але не менше 2 грн
• + 20 грн за оформлення квитанції у відділенні Delivery.

Як скористатись?

• Відправити товар з послугою «Переказ» можна з будь-якого відділення Delivery.
• Оплатити товар при отриманні можна у представництвах з POS-терміналом:

Кількість відділень з можливістю розрахунку за вантаж буде збільшуватись. Слідкуйте за оновленнями на сайті, мобільному застосунку та на сторінках у соціальних мережах.

З більш детальною інформацією ви можете ознайомитись у розділі «Фінансові послуги» або звертайтесь за консультацією за номером (067) 215-69-01.

Dear customers!

From December 1, the branch in the village of Kazanka will resume operations at a new address.

Address: 50-A Tsentralna Street.

Phone: (099) 600-32-24.

Working hours:
Mon-Fri: 09:00-18:00
Sat: 09:00-15:00

We look forward to seeing you at our offices!

Starting December 1, 2025, Delivery will update its rates for certain types of services. 
Over the past period, we have seen an increase in operating costs, particularly fuel and premises rental costs. As your reliable logistics partner, we are forced to adjust our rates in order to continue to provide the stable level of service and reliability of transportation that you expect. 

Please note that rates for pallet transportation have not been updated since August last year, and rates for Address Service have remained unchanged since September 1, 2023. 

On average, the increase will apply to the following types of cargo: 

• over 30 kg (increase from 50 kopecks to 1.5 UAH per 1 kg) 

For example, in the most popular tariff zone “III” for the Kyiv-Dnipro route, the cost will be: 
1 kg of cargo - 8.50 UAH (previously 7.50 UAH).  
1 m³ - 2,125 UAH (previously 1,760 UAH) 

• pallets (increase of up to 7%)

The cost of transporting, for example, a 300 kg Euro pallet will be from 720 UAH (previously 660 UAH).

• parcels up to 30 kg (+5 UAH) 

The cost of document delivery will range from 45 UAH to 50 UAH, and parcels weighing up to 10 kg, for example, will cost from 70 UAH to 80 UAH. Please note that there are two rates for this category: within the city and a single price throughout Ukraine without reference to tariff zones. 

• Tires and rims (+20 UAH) 

All the benefits of the industry tariff will continue to apply to this category. The new delivery cost will be:
- passenger cars - from 70 UAH
- light trucks - from 95 UAH
- trucks - from 115 UAH. 

• Sectoral tariff for heavy cargo (+9%)

The initial cost under this tariff will be from UAH 880. It remains 30% more advantageous than the tariff on general terms.
 
At the same time, based on Delivery's internal analysis, the company's tariffs remain one of the most advantageous in the competitive environment of logistics services. 
 
Update of “Address Delivery and Pickup” rates

The rates for this service have not been revised since September 1, 2023, so the changes are aimed at maintaining the efficiency and speed of service. The revision of rates will allow us to provide our couriers with the necessary fuel and maintain their salary levels, especially given the current difficulties in the labor marke

The changes will affect the following rates: 

• within the city where there is a Delivery branch, the cost of calling a courier for cargo weighing more than 25 kg will be 175 UAH. One of the most popular rates for up to 500 kg will cost UAH 450. This will ensure an adequate number of vehicles and fast order processing. 

• Outside the city, the minimum order cost will change from UAH 520 to UAH 800. 

• Separate vehicle delivery – in cases where the customer needs an individual transport solution, the delivery of a separate vehicle will cost from 1,200 UAH. This solution is aimed at customers who work with large-sized cargo or have a large batch of goods.  

• Tire delivery — we will deliver passenger tires to the address for 40 UAH, and truck tires for 60 UAH. In this category, the benefit is 50% off the base courier rates. 

• Pallet collection and delivery – in this segment, the new prices are as follows: half pallets from 200 UAH, and Euro pallets or American pallets 1.2 from 350 UAH per unit of cargo. Guaranteed discounts of up to 30% for targeted delivery and pallet collection remain unchanged. 

The tariff changes are moderate and well-thought-out — they will allow us to continue to ensure the stability and reliability of services for your cargo. Thanks to this, you will receive stable service and confidence that you are choosing one of the most profitable partners on the market. This means that even with an increase in tariffs, you will continue to receive maximum benefits from working with Delivery.  

The updated Tariffs are already available on the website in the “Tariffs” section. 

A wide variety of “Promotions” continue to be available to our customers, making cooperation even more profitable and convenient.  

Sincerely, 

The Delivery Team 

Dear customers!

We would like to inform you that our branch in Nova Odesa is moving.  

From November 24, we will be waiting for you at our new address: 54 Kukhareva Street.

We look forward to seeing you at our offices!

Secure cargo storage service available at :

• 15 Linearna Street, Sumy

Total area: up to 400 m2
Cost: 200 UAH/m2
For details, call (067) 620-54-32 or leave a request on the “Responsible cargo storage” page.