Dear customers!

More than 340 representative offices of the logistics company Delivery are working for you!

Check the schedule of the Delivery branch in your city: the list of open Delivery offices from 06.01.2026 (updated).

The following services are available to customers:

• Targeted pickup and delivery of cargo to the address;
• Cargo packaging;
• In the mobile application and the client's personal account, you can edit the data on receipts yourself: change the address of cargo delivery, the recipient of the cargo, order a pickup or delivery of cargo; track the cargo, etc.

Download the list with full information about the branch.

Dear customers!
Due to deteriorating weather conditions, there may be delays in the delivery of goods in the Rivne, Ivano-Frankivsk, and Zhytomyr regions.
We apologize for any temporary inconvenience. Thank you for your understanding!

The past year of 2025 was a serious test for Ukrainian business and the logistics industry. In difficult conditions against the backdrop of shelling, damage to logistics infrastructure, power outages, and staff shortages, Delivery remained stable and ensured the continuity of logistics processes throughout the country. 

The company responded quickly to all challenges, restored the operation of its branches, invested in repairs and updates to its external identity, and improved service quality and delivery speed. At the same time, Delivery actively developed digital services, improved existing tariffs, and introduced new categories for customer convenience. 

Key indicators for the year 

At the end of the year, the company's cargo turnover increased by 2.5%, and revenue by 18.2% compared to 2024. The main volume of shipments was made up of consolidated cargo weighing over 30 kg and palletized shipments, which together accounted for 87.05% of all shipments. 

Dynamics by cargo category:

parcels up to 30 kg: –1.8%

cargo over 30 kg: +4.22%

palletized shipments: +13.7% 

The average weight of a single shipment increased by 1.7% to 369.8 kg, confirming Delivery's strengthening position in the medium and large business segment. 

In 2025, Delivery opened 23 new branches throughout Ukraine. Route optimization reduced the average delivery time from 31 to 27 hours. On-time delivery increased by 7.4% — 80.3% of shipments are delivered within the company's stated time frame (24, 48, or 72 hours, depending on the destination). 

Currently, 82% of branches have flights 5–6 times a week, which is 6% more than in 2024. 

The share of addressable delivery in 2025 increased by 1.8% and accounted for 38.5% of all shipments. The «Addressable Logistics Quality» indicator, which includes the timeliness of order acceptance, pickup, and delivery within specified time windows, is 95% fulfilled, which is 2% more than last year. 

Thanks to systematic work with staff, the number of customer complaints decreased by 29.9%. In 2025, Delivery increased its wage fund by 23.5%, maintaining service standards in the difficult situation on the Ukrainian labor market. 

The company separately notes a 38.5% reduction in cargo losses. Today, only 1 out of 125,000 items is lost, which indicates virtually complete delivery reliability and effective control at all stages of the logistics chain. 

In September, the company presented an updated Delivery mobile app with a modern interface and improved user experience. 

The update introduced a new section called «Discounts and Points», which allows users to track their tariff plan, personal discounts, bonuses, promo codes, and promotional offers in real time, as well as control the conditions for their storage. 

A new «Tips» feature has also been added, allowing customers to thank branch employees or couriers for the quality of their service. For each rating, the customer receives 30 bonus points/3 hryvnia in the Delivery loyalty program.
 

The IT team also expanded the functionality of the customer's personal account, in particular adding a new «Contacts» service for convenient management of the recipient database. 

In 2025, the company expanded the «Autoprice» tariff by adding new categories:

• «Light truck tires and wheels» (R-15);
• «Medium bumper» 

The company also expanded the «Agroprice» industry tariff, adding a new category, «Barrels» weighing 300 kg. This is an ideal solution for Ukrainian farmers. 

Both categories have a fixed delivery cost within Ukraine and payment per unit of cargo. 

In 2025, 94.4% of shipments were insured. This indicator demonstrates the growing responsibility of customers and high confidence in Delivery's insurance solutions as a tool for protecting their businesses. 

Delivery's main goals for 2026 include:

1. Expanding its geographical presence — opening 33 new branches to increase the availability of Delivery services throughout Ukraine.
2. Increasing delivery speed — reducing the average delivery time by 2 hours to 25 hours. 
3. Digitization of courier services — launch of an updated mobile app for couriers in February to improve the speed and quality of customer service.
4. Development of IT solutions for customers — improvement of the mobile app's functionality and introduction of more convenient features for users. 
5. Financial predictability for businesses — launching programs to fix rates or discounts for six months or a year for customers who switch to prepaid services.
6. Personalized offers — automating the service of individual offers to help customers optimize their logistics costs. 
7. Focus on service quality — further improvement of service standards and development of customer experience at all stages of interaction with the company. 

Delivery will continue to develop in order to remain a reliable logistics partner for Ukrainian businesses.  

In 2026, we will celebrate 25 years of reliably delivering cargo for business customers! A year of various promotions, sweepstakes, gifts, and surprises awaits you.  

The first bonus is already waiting for you — the promocode СВЯТО gives you a 10% discount until the end of February! Don't delay — start the year with profitable shipments with us right now. 

Follow our news — there are even more profitable offers ahead! 

An easy start in opening your own logistics business with support from Delivery!

We are looking for a partner with their own vehicle fleet to join our franchise network in the Ternopil region:

• Berezhany

The reliability of our partner company is confirmed by 23 years of experience in the field of road freight transport.

Start your business with confidence thanks to:

• no lump sum payment, so you have a low financial entry threshold
• a national brand and joint participation in advertising campaigns
• ongoing training and professional development from Delivery specialists.

Send us a request and we will contact you. Or call (067) 628 06 02

Let's do business together!

An easy start in opening your own logistics business with support from Delivery!

We are looking for a partner with their own vehicle fleet to join our franchise network in the Ivano-Frankivsk region:

• Burshtyn
• Rohatyn

The reliability of our partner company is confirmed by 23 years of experience in the field of road freight transport.

Start your business with confidence thanks to:

• no lump sum payment, so you have a low financial entry threshold
• a national brand and joint participation in advertising campaigns
• ongoing training and professional development from Delivery specialists.

Send us a request and we will contact you. Or call (067) 628 06 02

Let's do business together!

Until January 31, send and receive shipments with a 10% discount at the Lyubotin branch using the promo code: 54234033.

What type of shipment does the offer apply to?

To pallet prices and general terms and conditions. The promotion does not apply to half pallets.

How to use the discount?

Just give the promo code to the operator at the branch.

The discount applies to shipments to any destination in Ukraine and cannot be combined with other customer discounts.

Place your order today!

Start the year with savings! 

Throughout January, take advantage of a special discount: 15% off cargo pickup at the “Within the city” rate, where there is a Delivery branch.

What type of cargo does the promotion apply to?

The offer is valid for pickup from 300 to 500 kg and from 501 to 1000 kg

5 ways to call a courier:

1. Via chat bot in Telegram or Viber.
2. Fill out an online application in the “Customers” → “Pickup/Delivery” section.
3. In the “Delivery-Auto” mobile app.
4. Call the Order Center: 0 800 509 609.
5. Leave your phone number at the bottom of each page of our website, and we will call you back.

The discount is applied automatically, no additional action is required.

Winter is a time when we appreciate warmth and reliability, especially nowadays. Delivery helps you take care of delivery profitably and in advance.

Until the end of January, send charging stations, warm household appliances, and batteries with a 10% discount!

Specifically, the promotional price applies to the following rates:
• “Batteries” category in the “Auto Price” rate. Delivery cost from 55 UAH throughout Ukraine.
• “Household appliances” rate — up to 51 kg. Delivery cost from 130 UAH depending on the rate zone.

The new prices are already on the website! Keep warm and recharge your batteries with affordable delivery from Delivery!

Do you have oversized cargo? Now is the time to ship it! Throughout January, we are reducing the surcharge for oversized cargo by 10%:  

• Instead of the standard 30%, it will be only 20%!  

This means that you pay less for your non-standard shipments.  

What is considered oversized?  

Length over 4 m, height over 2 m, width over 1.8 m and weight over 1 tonne.  

The promotion is valid throughout January for all customers.  

The discount is applied automatically — no additional action is required.

З 5 травня запускаємо нову послугу «Переказ на банківський рахунок або IBAN- фізичної особи за квитанцією».

Доставка вантажу з даною послугою — це зручний спосіб відправити вантаж без попередньої оплати: Одержувач може бути впевнений, що отримає той товар на який розраховує, а Відправник гарантовано отримає грошовий переказ.

Як це працює:

1. Ви відправляєте вантаж із новою послугою «Переказ за квитанцією».
2. Одержувач отримує товар і сплачує її вартість у відділенні через POS-термінал.
3. Кошти надходять зручним вам способом:
   • на IBAN фізичної особи
   • на розрахунковий рахунок (ФОП чи юридичної особи).

Тарифи на послугу:

• 2% від суми переказу, але не менше 2 грн
• + 20 грн за оформлення квитанції у відділенні Delivery.

Як скористатись?

• Відправити товар з послугою «Переказ» можна з будь-якого відділення Delivery.
• Оплатити товар при отриманні можна у представництвах з POS-терміналом:

Кількість відділень з можливістю розрахунку за вантаж буде збільшуватись. Слідкуйте за оновленнями на сайті, мобільному застосунку та на сторінках у соціальних мережах.

З більш детальною інформацією ви можете ознайомитись у розділі «Фінансові послуги» або звертайтесь за консультацією за номером (067) 215-69-01.