Dear customers!

More than 340 representative offices of the logistics company Delivery are working for you!

Check the schedule of the Delivery branch in your city: the list of open Delivery offices from 27.11.2025 (updated).

The following services are available to customers:

• Targeted pickup and delivery of cargo to the address;
• Cargo packaging;
• In the mobile application and the client's personal account, you can edit the data on receipts yourself: change the address of cargo delivery, the recipient of the cargo, order a pickup or delivery of cargo; track the cargo, etc.

Download the list with full information about the branch.

Dear customers!

From December 1, the branch in the village of Kazanka will resume operations at a new address.

Address: 50-A Tsentralna Street.

Phone: (099) 600-32-24.

Working hours:
Mon-Fri: 09:00-18:00
Sat: 09:00-15:00

We look forward to seeing you at our offices!

Starting December 1, 2025, Delivery will update its rates for certain types of services. 
Over the past period, we have seen an increase in operating costs, particularly fuel and premises rental costs. As your reliable logistics partner, we are forced to adjust our rates in order to continue to provide the stable level of service and reliability of transportation that you expect. 

Please note that rates for pallet transportation have not been updated since August last year, and rates for Address Service have remained unchanged since September 1, 2023. 

On average, the increase will apply to the following types of cargo: 

• over 30 kg (increase from 50 kopecks to 1.5 UAH per 1 kg) 

For example, in the most popular tariff zone “III” for the Kyiv-Dnipro route, the cost will be: 
1 kg of cargo - 8.50 UAH (previously 7.50 UAH).  
1 m³ - 2,125 UAH (previously 1,760 UAH) 

• pallets (increase of up to 7%)

The cost of transporting, for example, a 300 kg Euro pallet will be from 720 UAH (previously 660 UAH).

• parcels up to 30 kg (+5 UAH) 

The cost of document delivery will range from 45 UAH to 50 UAH, and parcels weighing up to 10 kg, for example, will cost from 70 UAH to 80 UAH. Please note that there are two rates for this category: within the city and a single price throughout Ukraine without reference to tariff zones. 

• Tires and rims (+20 UAH) 

All the benefits of the industry tariff will continue to apply to this category. The new delivery cost will be:
- passenger cars - from 70 UAH
- light trucks - from 95 UAH
- trucks - from 115 UAH. 

• Sectoral tariff for heavy cargo (+9%)

The initial cost under this tariff will be from UAH 880. It remains 30% more advantageous than the tariff on general terms.
 
At the same time, based on Delivery's internal analysis, the company's tariffs remain one of the most advantageous in the competitive environment of logistics services. 
 
Update of “Address Delivery and Pickup” rates

The rates for this service have not been revised since September 1, 2023, so the changes are aimed at maintaining the efficiency and speed of service. The revision of rates will allow us to provide our couriers with the necessary fuel and maintain their salary levels, especially given the current difficulties in the labor marke

The changes will affect the following rates: 

• within the city where there is a Delivery branch, the cost of calling a courier for cargo weighing more than 25 kg will be 175 UAH. One of the most popular rates for up to 500 kg will cost UAH 450. This will ensure an adequate number of vehicles and fast order processing. 

• Outside the city, the minimum order cost will change from UAH 520 to UAH 800. 

• Separate vehicle delivery – in cases where the customer needs an individual transport solution, the delivery of a separate vehicle will cost from 1,200 UAH. This solution is aimed at customers who work with large-sized cargo or have a large batch of goods.  

• Tire delivery — we will deliver passenger tires to the address for 40 UAH, and truck tires for 60 UAH. In this category, the benefit is 50% off the base courier rates. 

• Pallet collection and delivery – in this segment, the new prices are as follows: half pallets from 200 UAH, and Euro pallets or American pallets 1.2 from 350 UAH per unit of cargo. Guaranteed discounts of up to 30% for targeted delivery and pallet collection remain unchanged. 

The tariff changes are moderate and well-thought-out — they will allow us to continue to ensure the stability and reliability of services for your cargo. Thanks to this, you will receive stable service and confidence that you are choosing one of the most profitable partners on the market. This means that even with an increase in tariffs, you will continue to receive maximum benefits from working with Delivery.  

The updated Tariffs are already available on the website in the “Tariffs” section. 

A wide variety of “Promotions” continue to be available to our customers, making cooperation even more profitable and convenient.  

Sincerely, 

The Delivery Team 

Dear customers!

We would like to inform you that our branch in Nova Odesa is moving.  

From November 24, we will be waiting for you at our new address: 54 Kukhareva Street.

We look forward to seeing you at our offices!

Secure cargo storage service available at :

• 15 Linearna Street, Sumy

Total area: up to 400 m2
Cost: 200 UAH/m2
For details, call (067) 620-54-32 or leave a request on the “Responsible cargo storage” page.

Get a head start on opening your own logistics business with support from Delivery!

We are looking for a partner with their own vehicle fleet to join our franchise network in the Lviv region:

• Brody
• Kamianka-Buzka
• Zolochiv
• Novyi Rozdil

The reliability of our partner company is confirmed by 23 years of experience in the field of road freight transport.

Start your business with confidence thanks to:

• no lump sum payment, so the financial threshold for entry is low for you
• a national brand and joint participation in advertising campaigns
• continuous training and professional development from Delivery specialists.

Send us a request and we will contact you. Or call (067) 628 06 02.

Let's do business together!

Due to rocket attacks on the night of November 14, there may be delays in the delivery of goods throughout Ukraine.
During the air raid alert, employees at the Kyiv transit point took shelter for safety reasons, which caused delays in flights and unloading processes.

Please take into account possible deviations in transportation times.
We apologize for the temporary inconvenience and thank you for your understanding!

Dear customers!

On November 3, a branch will open in Novoukrainka (Kirovograd region). 

Address: 21 Vani Demchenko Street

Phone: (050) 426-32-58

Working hours:

MON-FRI: 9:00 A.M.-6:00 P.M.

SAT: 9:00 A.M.-3:00 P.M.

We look forward to seeing you at our offices.

Winter is a time when we appreciate warmth and reliability, especially nowadays. Delivery helps you take care of delivery profitably and in advance.

Until the end of December, send charging stations, warm household appliances, and batteries with a 10% discount!

Specifically, the promotional price applies to the following rates:
• “Batteries” category in the “Auto Price” rate. Delivery cost from 55 UAH throughout Ukraine.
• “Household appliances” rate — up to 51 kg. Delivery cost from 130 UAH depending on the rate zone.

The new prices are already on the website! Keep warm and recharge your batteries with affordable delivery from Delivery!

Цього року Чорна п’ятниця не одна — їх буде чотири! Delivery розігрує 40 знижок до 25%!

Кожної пятниці — нові 10 переможців та нові відсотки вигоди:
7 листопада – 10%
14 листопада – 15%
21 листопада – 20%
28 листопада – 25%

Кожна виграна знижка діятиме до 31.01.2026 !

Як взяти участь:
Відправляйте вантаж на загальних підставах від 500 кг в одній квитанцієї — і автоматично потрапляйте в розіграш.

Де можна дізнатись про результати?
Список призерів буде публікуватися щоп'ятниці на нашій сторінці в Instagram! Переможець буде обраний за допомогою random.org.

Більше відправлень — більше шансів на перемогу!

The middle of the week is the best time to make your day truly profitable.

Every Wednesday throughout November, get a 30% discount on courier delivery with the promo code СЕРЕДА!

This promotional offer is valid for cargo pickup at the “Within the city” rate.

5 ways to order a courier

• Via chat bot on Telegram or Viber
• Fill out the application directly on the website: Customers → Pickup/Delivery.
• Order a courier in the “Delivery-Auto” app.
• Call the Order Center at: 0 800 509 609.
• Leave your number in the feedback form at the bottom of each page of the website, and we will call you back.

The promotion is valid for the following branches:

With the update of the Delivery mobile app, we have added a new ‘GRATUITY’ feature. Now every customer can express their gratitude for the quality of service at the branch and during address pickup or delivery.
 
How to leave a tip?
 
Give a rating of 4 or 5 stars, and then the ‘Gratuity’ block will become available, where you can select the suggested amount or specify your own and leave a review.
 
A nice bonus: for each rating, you will receive 30 points to your bonus account under the Delivery loyalty programme.
 
How points are calculated:

• The first rating of one representative per day = 30 points.
• Points are credited the day after the rating.

Download Delivery, rate the service and earn bonus points!
Download links:

Android: https://play.google.com/store/apps/details?id=com.delivery.deliverymobile&hl=ua

IOS:  https://apps.apple.com/us/app/delivery-auto/id908557251?l=ua&platform=iphone

Do you have oversized cargo? Now is the time to ship it! Throughout November, we are reducing the surcharge for oversized cargo by 10%:  

• Instead of the standard 30%, it will be only 20%!  

This means that you pay less for your non-standard shipments.  

What is considered oversized?  

Length over 4 m, height over 2 m, width over 1.8 m and weight over 1 tonne.  

The promotion is valid throughout August for all customers.  

The discount is applied automatically — no additional action is required.

З 5 травня запускаємо нову послугу «Переказ на банківський рахунок або IBAN- фізичної особи за квитанцією».

Доставка вантажу з даною послугою — це зручний спосіб відправити вантаж без попередньої оплати: Одержувач може бути впевнений, що отримає той товар на який розраховує, а Відправник гарантовано отримає грошовий переказ.

Як це працює:

1. Ви відправляєте вантаж із новою послугою «Переказ за квитанцією».
2. Одержувач отримує товар і сплачує її вартість у відділенні через POS-термінал.
3. Кошти надходять зручним вам способом:
   • на IBAN фізичної особи
   • на розрахунковий рахунок (ФОП чи юридичної особи).

Тарифи на послугу:

• 2% від суми переказу, але не менше 2 грн
• + 20 грн за оформлення квитанції у відділенні Delivery.

Як скористатись?

• Відправити товар з послугою «Переказ» можна з будь-якого відділення Delivery.
• Оплатити товар при отриманні можна у представництвах з POS-терміналом:

Кількість відділень з можливістю розрахунку за вантаж буде збільшуватись. Слідкуйте за оновленнями на сайті, мобільному застосунку та на сторінках у соціальних мережах.

З більш детальною інформацією ви можете ознайомитись у розділі «Фінансові послуги» або звертайтесь за консультацією за номером (067) 215-69-01.

Надсилайте вантаж вигідніше! Щосуботи отримайте знижку 30% на відправлення з відділень:

*Знижка діє на відправку на загальних підставах за типом "Відділення-Відділення" та не додаються до інших знижок клієнтів

Dear volunteers! Thank you for your tireless work to establish peace in Ukraine.

Delivery is introducing a 20% discount for inter-office transportation of humanitarian cargo.

The discount applies primarily to the following cargoes:

medicines
hygiene products
long-term storage foodstuffs,
clothing
bottled water,
baby food and items (nappies, clothes, etc.)
sleeping bags,
mattresses
etc.
To receive the discount, you must provide the accompanying documents for the humanitarian cargo and apply the promotional code ПЕРЕМОГА.

If you have any questions about the transportation of humanitarian cargo, please call 067 412 52 05.

Dear customers!

On November 3, the branch in Brody will resume operations at a new address.

Address: 2C M. Chuprynka St

Phone: (067) 571-16-22

Working hours:

Mon-Fri: 09:00-18:00

Sat: 09:00-15:00

We look forward to seeing you at our offices! 

Dear customers!

Branch No. 23 in Kyiv will resume operations on 27 October.

Address: 31 Ivan Fedorov St

Telephone: (099) 971-76-89

Working hours:

Mon-Fri: 09:00-19:00

Sat: 09:00-15:00

We look forward to seeing you at our offices! 

Dear customers!

Delivery is adding new phone numbers to its Hotline and Order Center for address logistics. This will improve service and speed up the processing of requests.

New numbers have been added to the standard numbers:

• Hotline:
+38 (067) 750 95 09

• Order Center:
+38 (098) 750 96 09

All calls are charged according to the operator's rates.

Dear customers!

Since October 17, the representative office has been operating as a mobile point for receiving and delivering cargo.

Starting October 23, the office will fully resume operations after the enemy attack. We are located in the same area, but in a different building—temporarily, while restoration work on the main building continues.

Address: 79 Sinyakivska St.

Phone: (067) 620-76-37

Working hours:

Mon-Fri: 09:00-18:00

Sat: 09:00-15:00
 

We are waiting for you for both sending and receiving cargo.