Delivery shared its experience at IX «Marketing Revolution»
On March 24-25 IX «Marketing Revolution» took place in Kiev. This event has gathered more than 350 marketing experts. For the ninth time the leading marketing directors, brand managers, marketing managers of Ukrainian and international markets shared their secrets about efficiency increase of company’s marketing activities and successful practical cases.
«Marketing Revolution» has gathered more than 40 speakers. At the conference, the head of department of marketing and advertisement, Olga Kozhukhina, made a presentation on the topic «The new format of customer service - from B2C segment - to the delegation from China. »
The speaker shared secrets of successful Customer Service Center opening (the first logistics center). Olga told about open KPI-indexes startup, which are daily renovated.
«An honest and direct communication with our customers is a main strategy of the company.
We believe that honesty is the best weapon», - summed up Olga Kozhukhina.
We remind that «Marketing Revolution» is an annual specialize marketing conference.
The main aim of «Marketing Revolution» is to provide an opportunity for experience change between the best specialists.