«Delivery» Company begun to inform clients through Viber
"Delivery" logistics company has introduced a new way of informing customers - through messages in messenger Viber.
Due to the innovation customers have opportunity to receive information about status of goods, an official investigation, the prohibition of extradition and warehousing - by the third popular messenger in the world (Related Web, 2016 research).
The service is provided throughout the territory of Ukraine. Messages from "Delivery" companyy come under the account Delivery LTD.
In such a way, the customer informing takes place in the following way:
- Viber users receive a rapid messages through messenger
In the cases when telephone number of the user is not connected to Viber, «Delivery» sends them text messages
Digital development of services - one of the parts of "Delivery" corporate strategy group.